All help articles
For employers

Upgrade, downgrade, or cancel

Subscription changes go through your secure billing portal — upgrade for proration credit on the unused part of your current plan, downgrade or cancel at any time.

Open your billing portal

Settings → Billing → Manage subscription. The portal opens in a new window — it's hosted by Stripe so your card details never touch DSO Hire.

Change your plan

Pick a new tier and confirm. Upgrades take effect immediately and prorate the difference against the rest of your billing period. Downgrades take effect at the end of the current period so you keep what you paid for.

Switch monthly ↔ annual

Same portal. Switching to annual saves roughly 10%; the proration is calculated and shown before you confirm.

Cancel

Cancellation takes effect at the end of your current billing period — you keep access until then and aren't charged again. Your data stays put if you come back later.

Update your card or invoice email

Same portal. Card and billing email changes apply to the next invoice.